5.23.2010

Body Parts

I think this speaks for itself.

Professional Relations
Santa Fe Imaging
1640 Hospital Drive
Santa Fe, New Mexico 87505

Your comment form does not provide me with the space I need to comment.

When I first called Santa Fe Imaging to make an appointment, I told the person who answered the phone that I needed an aorta ultrasound. She replied: “Which part of the body is that?”

After she figured it out and we agreed on a date, she told me to drink 24 ounces of water before the appointment and to hold it. When I arrived for my appointment, my bladder nearly bursting, the appointment clerk realized that I should have been fasting, not feasting and rescheduled the appointment.

A day before the appointment someone called to make sure all was in order and I repeated the above story. She said that the temps didn’t always know medical terminology, to which I replied: Aorta seems to me to be basic biology.

During this phone call, by the way, your person used the word “kidney” and I challenged her. I pointed out that this procedure had nothing to do with my kidney. She double checked the records and agreed.

I fasted, I arrived on time, I was promptly recorded and soon taken to a room where the correct procedure was done professionally by someone named Charlie.

Other than scheduling, which I’d give a 1 to, everyone else on your form rates a 6.

Needless to say, just repeating the which body part question will get me a lot of laughs at parties.

Sincerely,